Thousands of different journey paths
Restons operates thousands of distinct customer journey paths, each matched to an account's propensity score. An automated communication platform selects message sentiment, channel, and timing for each path individually, built on years of file-performance analysis.
Restons' automated communication platform sends each customer the message sentiment, channel, and timing matched to their individual journey path — one of thousands, generated from propensity-score data drawn from our extensive debt recovery database.