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At Restons Solicitors, we have over 30 years of experience recovering debt for our clients from their customers. We use the latest technology developed specifically for our industry in order to help you to communicate with your customers and allow them to pay in the way most convenient to them.
We act on behalf of a wide range of lenders, including banks, prime and sub-prime lenders and provide them with a full service litigation solution to help recover money owed.
We communicate with over 15 thousand of our clients' customers per month, either through telephone, live chat or our online portal. Through those interactions, we have collected over £70 million for our clients in the last 3 years, with an average monthly arrangement value of £27.
We do our best to allow your customers to repay what they owe without having to go to further legal measures. Through everything, we treat customers fairly and our staff speak to everyone with respect, which is why our Google rating currently stands at 4 stars and is rising all the time. In fact, last year our average Google rating was 4.7 stars.
We have a wide range of clients who have a wide range of debt types they are trying to collect, but for a typical account we expect to cover that balance in 35 months.
For bulk issue work we typically agree a fixed fee (based on CPR fixed costs) and payment processing charge (on monies recovered) arrangement with our clients. Disputed cases will also be subject to our hourly rates, for which estimates can be given on a case by case basis. VAT is payable on all costs.
Your instructions may attract legal disbursements, including Court fees, Land Registry fees, Counsel fees and other third party expenses.
For more information and to see the latest costs, please refer to the UK Government website here.
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