Services

Business Debt Recoveries

Recover your unpaid debts and invoices

We can help recover unpaid debts and invoices while protecting your working relationships with defaulting customers. We specialise in encouraging payment through communication, as we have found this approach increases recoveries and reduces the need for further action. This helps to minimise costs, with further action seen as a last resort.

It's Easy to Get Started
  1. Enter your details below, or call us on 01925 426 107
  2. We will send you our terms of engagement and ask you to fill in a 1-page instruction form
  3. Verify your identity digitally and pay the instruction fee
  4. We will send the first letter to your customer

What We Do

  • Offer bespoke solutions through the use of technology and contact campaigns, which creates optimum returns for our clients
  • Send letters designed to invite the debtor to contact us in order to address the debt
  • Subsequently send a letter of claim in which we claim any interest, compensation and costs recoverable along with the initial debt
  • Advise you of your enforcement options and issue court proceedings, should your customer not respond

Why Restons?

Restons Solicitors specialise in debt collection and litigation services provided to a range of businesses and has over 30 years’ experience in recovering debt. We find our contact campaigns encourage our client’s customers to be more forthcoming in making payment.

We take a commercial approach and invite your defaulting customers to provide us with information to better understand their financial circumstances in order to reach a settlement

Your relationship with your customers is at the forefront of our minds and our business model; we operate in a way that allows you to preserve that relationship, optimising prospects of ongoing and continuous trade with defaulting customers

We believe in a firm but fair approach - we understand the necessity of pursuing unpaid debts for your own cash flow purposes, to allow you to continue to provide services to other customers and to comply with your obligations to your own business and employees

We enhance the relationship between our clients and their customers by offering bespoke solutions to encourage communication and a quick resolution

Our Success

We have developed a contact strategy which includes a campaign of emails and text messages to encourage a response and co-operation from your defaulting customers. Our statistics show that following the implementation of our contact strategy the response rate increased by 25%. We appreciate that for many of our client’s litigation is considered a last resort and we find that our contact strategies assist in minimising the prospects of litigation and dispute.

Of all our clients' customers with whom we commenced our contact campaign, 55% of cases were settled pre-issue and 60% of cases were paid in full prior to Judgment being entered.

94% of our client's customers surveyed state they are extremely, or very, satisfied with their experience with us.

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